CampRate.com

HIDE-A-WAY CAMPGROUND

Added by camprate admin

2 reviews

  • 9671 W. Silver Lake Rd., Mears, MI 49436, USA
  • 231-873-4428

Seasonal sites available. Featuring Family Camping -must be 21 or with parent. Large wooded sites. Closest campground to Lake Michigan. Close to all Silver Lake attractions. Pull thru motor home lots. Available – Planned activities well – Saturday, Memorial – Labor Day.



Phone: 231-873-4428

Max RV Length: 100

Latitude/Longitude: 43.657075 , -86.519649

Total Sites: 215

Camping Season: May 1 - October 1


Amenities

  • tenting
  • store
  • swimming pool
  • fishing
  • lp gas
  • modem connection
  • pullthrus
  • sewer hookups
  • laundry
  • other swimming
  • rentals
  • pets
  • cable tv
  • lodging
  • dump station
  • recreation hall
  • boating
  • group area
  • phone hookups
  • slideouts
  • wi-fi

Directions

US-31 Hart Exit follow signs W. to Silver Lake 5-1/2 miles, or US-31 Shelby Exit to 1 mile W. of Silver Lake State Park. 1/4 mile W. of dune rides.



Weather

Chance of Rain
Tuesday 09/27/2016 90%
Chance of Rain
Thundershowers. Lows overnight in the low 50s.
Chance of Rain
Wednesday 09/28/2016 50%
Chance of Rain
A few showers early with mostly cloudy conditions later in the day. Rainfall locally heavier in lake-effect prone areas. High 66F. Winds NE at 10 to 20 mph. Chance of rain 50%.
Partly Cloudy
Thursday 09/29/2016 20%
Partly Cloudy
Partly cloudy skies. Slight chance of a rain shower. High 72F. Winds NE at 10 to 20 mph.
Chance of Rain
Friday 09/30/2016 70%
Chance of Rain
Considerable cloudiness with occasional rain showers. High near 65F. Winds NE at 10 to 20 mph. Chance of rain 70%.
Chance of Rain
Saturday 10/01/2016 70%
Chance of Rain
Cloudy with occasional rain showers. High 64F. Winds ENE at 5 to 10 mph. Chance of rain 70%.


Tell your friends


Reviews

Overall:
Summary:

Terrible experience

Date:

July 9, 2012

I called and reserved 3 campsites a month before our expected stay. I was very specific about needing all the campsites right together and was assured that we would have just that. Upon arrival, we were informed that 2 campsites were right next to eachother and the 3rd was across the road. I tried to explain to the clerk that I was assured that all three campsites were right together, not seperated like that, she said that the site were together! Umm, no! Just because the lot numbers ran in order did not put them together! After several minutes of trying to resolve the issue and getting no where...I decided just to let my family decide where to set up. We had a large motorhome with a car trailer pulling a dune jeep (which we were very specific when we made our reservations that we had all of this equipment and needed to make sure we had enough room for everything, again was assured that we would be provided with larger lots to accomodate our needs), a pop-up camper, a tent, a full sized truck and a three wheeler. Once we got to the campsites, we quickly realized that the sites we were giving would not fit all of the equipment that we had, as I started to the office, I was approached by a man whom I assume is the owner of the park. I explained to him out issues, his response: "Be happy with what you got, all the sites have been reserved since May." And he drove away. When the people arrived in the ajoining campsite (which originally had my name on it and had been erased and moved across the street), we asked them when they reserved their site, I was very upset to learn that they had reserved their site 5 days after I reserved all of our sites!!! During our stay, my daughter and her husband had their camp fire DROWNED by campground staff, without giving them a chance to put it out so they could re-use the wood. My daughter tried to explain that all of our cell phones showed we still had 30 minutes left before the campfires had to be out. She was told that cell phones often changed to Wisonsin time and that it was our problem for not paying attention! Every single time anyone in our party had to go to the office/store for anything, we were met with rude employees/owners. None of the reservation cards were accurate, reservation names were erased and people were moved to accomodate as the staff's needs!!! This place does not put their campers first, they have TERRIBLE customer service! I would NEVER recommend this place to anyone!!!!!!!

  • nic073
  • Member Since: November 20, 2012
  • #
Overall:
Family Friendly:
Hospitality:
Price:
Summary:

Date:

August 25, 2009

We made reservations with Hideaway Campground (Silver Lake, MI) and were pleasantly surprised with how nice the young lady was that took our reservations. They seemed like a nice, family oriented campground much like the one we normally camp at.

We ended up leaving town later than we had wanted (family emergency: birth of a baby) and before leaving we called the campground to let them know we'd be cutting it close to their 11pm closing time and wanted to make sure it was ok. "No problem" we were told. Great... they sounded understanding.

After a couple potty breaks (we were traveling with our 1 and 3 year old) and an exit onto the wrong highway, we knew we might be a few minutes later than 11pm. I called Hideaway at 10:30pm and let them know we had passed Muskegon and would be there as soon as possible, but may be a couple minutes late. "No problem... someone will be here". Great! I think we'll like this place, we thought.... they seem understanding and accommodating.

We booked it as fast as we could to get there because we didn't want to make a bad first impression our first time camping there. We pulled into Hideaway at 11:04 (we looked at our clock) and were astonished to see it closed down... completely dark, doors locked. We knocked on the door, no one answered.

Here we were, 3 hours from home with our two young kids, the truck was on empty and everything in the town was shut down. A camper walked up to throw his garbage away and my husband asked him if he knew how we could get in touch with anyone. He graciously tried to help us find the security guard but he was nowhere to be found. At 11:13 we realized we weren't going to be able to camp there that evening and decided to go find somewhere else to stay.

All the other campgrounds were closed at this point, as were all the shops and gas stations. We walked into the motel to get a room and their clock read 11:16. Seriously. $100 later we had some nice box springs to sleep on until morning.

The next morning my husband went to the campground to let them know what happened and to let them know that he was very unhappy that we were told someone would be there and 4 minutes past closing they were not. The girls at the counter were incredibly rude and basically told him "Sorry, that's our policy."

One young girl snobbishly told him "I was here until 11:35. Do you want to see my time card?" Ryan told her "I don't care what your time card says, I pounded on the door, I had 2 young kids in the car and no one came to the door to check us in."

He told them that he understands and respects their policy of closing at 11pm but the fact was that someone told us TWICE that they would be there even though we were going to be a couple minutes late. The owner refused to come up to the registration desk to resolve the matter. They told Ryan "You can either get a refund and go somewhere else or get over it and camp here for the weekend." Ryan took his money.

On his way out he saw the owner at the pool cleaning. He asked if he was the owner and told him "You just don't treat people this way." The owner shrugged his shoulders cockily and said "That's our policy." Ryan said "I understand your policy, but we were told otherwise. My wife and my father are business owners and you just don't treat people that way." Basically, the didn't care.

Luckily we were able to get a site at our normal campground as they had a last minute cancellation. So, word of advice, steer clear of Hidewaway. I'm sure the campground is great but just don't expect them to do anything for you in a pinch or to follow through with anything they say.

Add Your Review

Please login to add your review.